with comfort owl

Comfort Owl Rentals

Comfort Owl rentals offers a range of great advantages for homeowners seeking new HVAC and plumbing equipment.

We provide a cost-effective way to access the latest in heating, cooling, and plumbing technology without the significant upfront investment. Comfort Owl makes it easier than ever to upgrade to higher efficiency equipment and lower your utility bills. 

Renting with Comfort Owl provides predictable budgeting and peace of mind by sparing homeowners from unexpected and potentially costly repairs. You can expect quick and professional installation, dedicated support, and expert service to ensure your home comfort is never compromised. 

Your Comfort, Your Way!

Features Include:

What Do We Offer For Rental?

Rental FAQs

What are the fees involved?

There are no registration fees, and we offer an incredibly competitive end-of-term buyout making us a true rent-to-own solution provider. Contact us to learn more.

Who is responsible for maintaining the equipment and what happens if equipment is not maintained?

It is the homeowner’s responsibility to maintain the installed equipment. If a breakdown occurs as a direct result of lack of maintenance, your breakdown protection will be void. We strongly recommend you talk to your Comfort Owl professional about including a maintenance plan and building the cost into your monthly rate.

What does maintenance involve?

Examples of maintenance for our equipment include annual water heater flush, spring and fall HVAC tune-up, replacing filters, and regular inspections.

What is breakdown protection?

Breakdown protection ensures that homeowners are not required to pay any expenses for repairs throughout the rental term including parts and labour. To facilitate this protection, we collaborate with a third-party warranty provider. It’s important to note that breakdown protection is contingent on regular equipment maintenance.

Who will handle service calls for breakdown protection?

Service should be handled by the same contractor who installed the equipment. If the installing contractor is not available for any reason, Comfort Owl will work with the next closest contractor we can stand by to complete the service.

Is 24/7 service available? Who do I call in case of breakdown?

Yes, we have customer service available 24 hours a day, 7 days a week. Call the phone number on the Comfort Owl sticker found on your rental equipment. Or contact the professional who installed your equipment.

What is the annual rate escalation?

Your monthly payments will increase by a very small percentage every year to account for inflation and to ensure that rental payments keep up with changing economic conditions. It is important to note that our annual escalation rate is lower compared to industry competitors. Contact us to learn more.

What happens at the end of the rental term?

At the end of the rental term we provide you the opportunity to own your equipment with an incredibly reasonable buy out rate. Alternatively, you can decide to continue renting at a monthly rate. We do not accept returns on equipment.

What if I sell my house before the rental term is over?

The rental agreement and remaining months of the rental term can be transferred to the new homeowners.

What if I’m not moving and I want to end my rental agreement before the end of the term?

If you would like to end the rental agreement early, you are responsible for paying off the remaining months left in the term.

Am I eligible for government rebates for my equipment?

Unfortunately, rented equipment is not eligible for government rebates.

I’m a landlord, can I put Comfort Owl rentals in my rental properties?

Yes you can! The owner of the property must sign the rental agreement for the equipment, however, the tenant can be set up as the payee for monthly payments. It’s important to note that if the tenant defaults on payment or moves out, the responsibility for payments will revert to the homeowner.